Taqnyat vs Wati
Taqnyat
Good for official WhatsApp access and support teams
Wati
Good for official WhatsApp access and support teams
| Taqnyat | Wati | |
|---|---|---|
| Fees | ||
| Platform fee per month | SAR 600–980 | USD 119–423 |
| Free tier | 1,000 free service messages/month on every tier (extra 50 SAR per 1,000); 1,000 free marketing messages per year on annual billing or in the first month on monthly billing (extra 230 SAR per 1,000); Business tier adds 1,000 free chatbot messages/month (extra 130 SAR per 1,000). All excl. VAT. Page also offers a 'free trial account'.Show more | Free trial (link suggests 7 days) |
| Price per agent seat | SAR 100 | USD 49–109 |
| Requirements | ||
| Official Meta partner | Yes | Yes |
| Green tick assistance | Yes | Not published |
| Documents required | Taqnyat handles Meta business-activity documentation / business verification as part of each package; specific documents not listed. | Not published |
| Product | ||
| Shared team inbox | Yes | Yes |
| Chatbot builder | Yes | Yes |
| Broadcast campaigns | Not published | Yes |
| Catalog / commerce | Not published | Yes |
| CRM / store integrations | Not published | Shopify, WooCommerce, HubSpot, Zoho, Salesforce |
| AI agent features | Not published | Yes |
| Developers | ||
| API | Yes | Yes |
| Webhooks | Not published | Yes |
| Support | ||
| Arabic support | Yes | Yes |
| Onboarding help | Not published | Yes |
| Local team | Yes | Not published |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.