BusinessChat vs Wati
BusinessChat
Good for official WhatsApp access and support teams
Wati
Good for official WhatsApp access and support teams
| BusinessChat | Wati | |
|---|---|---|
| Fees | ||
| Platform fee per month | USD 83–399 | USD 119–423 |
| Free tier | No free tier; 30-day money-back guarantee for new customers | Free trial (link suggests 7 days) |
| Price per agent seat | USD 20 | USD 49–109 |
| Requirements | ||
| Official Meta partner | Yes | Yes |
| Product | ||
| Shared team inbox | Yes | Yes |
| Chatbot builder | Yes | Yes |
| Broadcast campaigns | Yes | Yes |
| Catalog / commerce | Not published | Yes |
| CRM / store integrations | Salla, Zid | Shopify, WooCommerce, HubSpot, Zoho, Salesforce |
| AI agent features | Yes | Yes |
| Developers | ||
| API | Not published | Yes |
| Webhooks | Not published | Yes |
| Support | ||
| Arabic support | Yes | Yes |
| Onboarding help | Not published | Yes |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.