BusinessChat vs Infobip
BusinessChat
Good for official WhatsApp access and support teams
Infobip
Good for official WhatsApp access
| BusinessChatGood for official WhatsApp access and support teams | InfobipGood for official WhatsApp access | |
|---|---|---|
| Fees | ||
| Platform fee per month | USD 83–399 | On request |
| Free tier | No free tier; 30-day money-back guarantee for new customers | First 1,000 service (user-initiated) conversations per WABA free monthly; click-to-WhatsApp entry conversations free for 72 hours (Meta policy).Show more |
| Price per agent seat | USD 20 | Not published |
| Requirements | ||
| Official Meta partner | Yes | Yes |
| Product | ||
| Shared team inbox | Yes | Not published |
| Chatbot builder | Yes | Yes |
| Broadcast campaigns | Yes | Yes |
| Catalog / commerce | Not published | Yes |
| CRM / store integrations | Salla, Zid | Not published |
| AI agent features | Yes | Not published |
| Developers | ||
| API | Not published | Yes |
| SDKs | Not published | Yes |
| Support | ||
| Arabic support | Yes | Yes |
| Local team | Not published | Yes |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.