RedBox vs SMSA Express
RedBox
Good for cash-on-delivery sellers and fast delivery
SMSA Express
Good for cash-on-delivery sellers and nationwide delivery
| RedBoxGood for cash-on-delivery sellers and fast delivery | SMSA ExpressGood for cash-on-delivery sellers and nationwide delivery | |
|---|---|---|
| Fees | ||
| Base domestic rate | SAR 14.95 | SAR 25.65 |
| Rate card by zone | Not published | Via Salla labels: Standard 25.65 SAR flat first 15 kg; Economy (R2R branch drop-off/pickup) 17.21 SAR first 15 kg (Salla's newer R2R article intro says 18.40 SAR incl. VAT); +2.11 SAR per extra kg. GCC international (first 2 kg): UAE/Bahrain/Kuwait 44.6 SAR, Oman/Qatar 89 SAR. Direct SMSA contracts: rate inquiry/quote.Show more |
| Weight included | 10 | 15 |
| Extra kg fee | Not published | SAR 2.11 |
| COD fee | 2.5% | SAR 8 |
| Coverage | ||
| Coverage | Salla article: lockers in 60+ cities, 1,000+ RedBox points (FAQ lists 39 cities for drop-off/delivery). | Not published |
| All governorates / regions | Not published | Yes |
| Next-day delivery | Yes | Not published |
| International shipping | Not published | Yes |
| Cash on delivery | ||
| Cash on delivery | Yes | Yes |
| COD remittance time | Twice weekly: released Sun & Wed, reaching merchant Mon & Thu | Twice weekly: released Sun & Wed, reaching merchant Mon & Thu |
| Operations | ||
| Pickup scheduling | Not published | Yes |
| Fulfillment / warehousing | Not published | Yes |
| Packaging | No | Yes |
| Tracking page | Not published | Yes |
| Failed delivery handling | If customer does not choose a locker, shipment held 24h then RedBox contacts merchant (Salla). Label-free locker returns via RedBox Return (24h same city / 72h domestic).Show more | Not published |
| Delivery SLA | 1–3 days | 1–2 days |
| Integrations | ||
| Plugins | Salla | WooCommerce, Salla |
| API | Not published | Yes |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.