Infobip vs Twilio
| InfobipGood for official WhatsApp access and support teams | Twilio | |
|---|---|---|
| Fees | ||
| Platform fee per month | On request | Free |
| Markup on Meta fees | Not published | No |
| Free tier | Free trial (60 days per WhatsApp docs). | Free trial account (sandbox). |
| Requirements | ||
| Official Meta partner | Yes | Not published |
| Product | ||
| Shared team inbox | Yes | Not published |
| Chatbot builder | Yes | Not published |
| Broadcast campaigns | Yes | Not published |
| Catalog / commerce | Yes | Not published |
| CRM / store integrations | HubSpot, Salesforce | Not published |
| AI agent features | Yes | Not published |
| Developers | ||
| API | Yes | Yes |
| Webhooks | Yes | Yes |
| SDKs | Yes | Yes |
| Support | ||
| Local team | Yes | Not published |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.