Gupshup vs Wati
Gupshup
Good for official WhatsApp access and support teams
Wati
Good for official WhatsApp access and support teams
| Gupshup | Wati | |
|---|---|---|
| Fees | ||
| Platform fee per month | Free | USD 59–279 |
| Markup on Meta fees | No | Not published |
| Free tier | First 1,000 service messages free of WhatsApp fees (Meta rule); free entry point 7 days for Click-to-WhatsApp ads. | 7-day free trial, zero setup fees. |
| Price per agent seat | Not published | USD 39–89 |
| Requirements | ||
| Official Meta partner | Yes | Yes |
| Green tick assistance | Not published | Yes |
| Documents required | Not published | Admin access to Meta Business Manager, official business website, compliance with WhatsApp Commerce Policy; unverified businesses limited to 250 unique contacts per 24h.Show more |
| Product | ||
| Shared team inbox | Yes | Yes |
| Chatbot builder | Yes | Yes |
| Broadcast campaigns | Yes | Yes |
| Catalog / commerce | Yes | Yes |
| CRM / store integrations | HubSpot, Salesforce, Zoho, Shopify, WooCommerce | HubSpot, Salesforce, Shopify, Zoho, WooCommerce |
| AI agent features | Yes | Yes |
| Developers | ||
| API | Yes | Yes |
| Webhooks | Yes | Yes |
| Number migration | Not published | Yes |
| Support | ||
| Arabic support | Not published | Yes |
| Onboarding help | Not published | Yes |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.