CEQUENS vs Gupshup
CEQUENS
Good for official WhatsApp access and support teams
Gupshup
Good for official WhatsApp access and support teams
| CEQUENS | Gupshup | |
|---|---|---|
| Fees | ||
| Platform fee per month | On request | Free |
| Markup on Meta fees | No | No |
| Free tier | Free trial credits and sandbox on sign-up. | First 1,000 service messages free of WhatsApp fees (Meta rule); free entry point 7 days for Click-to-WhatsApp ads. |
| Price per agent seat | USD 25 | Not published |
| Requirements | ||
| Official Meta partner | Yes | Yes |
| Product | ||
| Shared team inbox | Yes | Yes |
| Chatbot builder | Yes | Yes |
| Broadcast campaigns | Yes | Yes |
| Catalog / commerce | Not published | Yes |
| CRM / store integrations | HubSpot | HubSpot, Salesforce, Zoho, Shopify, WooCommerce |
| AI agent features | Yes | Yes |
| Developers | ||
| API | Yes | Yes |
| Webhooks | Yes | Yes |
| SDKs | Yes | Not published |
| Support | ||
| Arabic support | Yes | Not published |
| Onboarding help | Yes | Not published |
| Local team | Yes | Not published |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.