Bird (formerly MessageBird) vs respond.io
respond.io
Good for support teams
| Bird (formerly MessageBird) | respond.ioGood for support teams | |
|---|---|---|
| Fees | ||
| Platform fee per month | Free | USD 79–349 |
| Markup on Meta fees | Yes | Not published |
| Free tier | No monthly fee on pay as you go; inbound messages free. | 7-day free trial, no credit card; Growth features for 5 users and 1,000 monthly active contacts (no broadcasts). |
| Price per agent seat | Not published | USD 12–24 |
| Product | ||
| Shared team inbox | Not published | Yes |
| Chatbot builder | Not published | Yes |
| Broadcast campaigns | Not published | Yes |
| Catalog / commerce | Not published | Yes |
| CRM / store integrations | Not published | HubSpot, Salesforce |
| AI agent features | Not published | Yes |
| Developers | ||
| API | Yes | Yes |
| Webhooks | Yes | Yes |
| Number migration | Yes | Not published |
| Support | ||
| Arabic support | Not published | Yes |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.