360dialog vs Gupshup
360dialog
Good for official WhatsApp access and support teams
Gupshup
Good for official WhatsApp access and support teams
| 360dialog | Gupshup | |
|---|---|---|
| Fees | ||
| Platform fee per month | EUR 49–500 | Free |
| Markup on Meta fees | No | No |
| Free tier | Sandbox: up to 200 test messages to one fixed recipient (your own number); no free plan or trial on the pricing page. | First 1,000 service messages free of WhatsApp fees (Meta rule); free entry point 7 days for Click-to-WhatsApp ads. |
| Requirements | ||
| Official Meta partner | Yes | Yes |
| Time to go live | 2 days | Not published |
| Product | ||
| Shared team inbox | Yes | Yes |
| Chatbot builder | Yes | Yes |
| Broadcast campaigns | Yes | Yes |
| Catalog / commerce | Not published | Yes |
| CRM / store integrations | Not published | HubSpot, Salesforce, Zoho, Shopify, WooCommerce |
| AI agent features | Yes | Yes |
| Developers | ||
| API | Yes | Yes |
| Webhooks | Yes | Yes |
| Number migration | Yes | Not published |
| Request a quote | Request quote | Request quote |
Grey values were last checked more than 90 days ago. Not published means the provider does not publish it.
We don't pick an overall winner: the right choice depends on your business.