CEQUENS

CPaaS company that started in Cairo as an SMS aggregator, offering SMS, WhatsApp Business API, voice and number lookup to MENA enterprises.

At a glance

Summarised from the facts below. Not paid for.

Not published: Unused credit expiry

Delivery
Item	Value	Source
Delivery reports	Yes
OTP fallback channels	Voice call, WhatsApp, Email

Sender name
Item	Value	Source
Sender ID registration	Yes
Sender ID documents	Etisalat: local commercial registration, tax card, signed/stamped NOC letter on company letterhead (CEQUENS template); delegation letter in request form. Other networks: via [email protected].Show more
Promotional vs transactional rules	Etisalat: SMS OTP content without brand name cannot be terminated on local routes.

Not published: Sender ID approval time

Not published: SMPP

Licences and compliance
Item	Value	Source
Telecom regulator registration	Operator sender ID pre-registration (Etisalat, Orange, Vodafone, Telecom Egypt)

Support
Item	Value	Source
Arabic support	Yes